Message from the Interim CIO

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Denise Stephens

It has been nearly two years since the establishment of Enterprise Technology Services (ETS), and we continue to make substantial and measurable progress toward the full implementation of this central IT organization. Over the past year, we have surmounted some major obstacles and achieved critical goals that advance the modernization of campus technology resources. These achievements not only build a base for future progress, but they also validate and reinforce the importance of cross-campus collaboration and partnerships.

In addition to fulfilling our day-to-day responsibilities, some highlights from the past year include:

  • The core modules of PeopleSoft Financials were installed, replacing many of our legacy financial applications hosted on the mainframe. This campus-wide effort was a significant milestone in the modernization of UC Santa Barbara’s 45-year-old financial system.
  • The newly reconstituted IT Council endorsed an ETS proposal to stabilize the Connect service by migrating Office365 email users to Google Apps, and migrating current Oracle Calendar/CorporateTime users to the Google Apps calendar.
  • ETS worked closely with the Institute for Social, Behavioral and Economic Research (ISBER) and the Office of Research to introduce a private, secured, virtual environment called the Secure Compute Research Environment. Researchers may now remotely analyze sensitive data, create research results, and output their results and analysis without the burden of developing their own data security plan.
  • To ensure UC Santa Barbara’s compliance with the FCC re-banding mandate, ETS collected, inventoried, and reprogrammed over 600 portable and mobile radios from Public Safety, Facilities Management, Housing & Residential Services and other departments to the new 800 MHz frequencies.
  • UCSB’s first enterprise-level IT service desk, called the Enterprise Technology Service Center, was designed and built. The Library will pilot this service in September 2015, after which it will be expanded to support additional divisions and departments.

The purpose of this report is to inform the UC Santa Barbara community of the outcomes and value delivered in the previous year. The dedicated professionals at ETS, along with our many partners across the campus, are responsible for the achievements highlighted here. Thank you for taking the time to review our progress and better understand how our work enables the mission of the campus.

DENISE STEPHENS
Interim Chief Information Officer