Equipment Processing

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Receiving, Installation, Removal

Equipment Receiving (Intake) 

All customer equipment to be installed at NHDC must be pre-coordinated with NHDC staff before delivery to the Center at least 5 working days ahead of the earliest possible delivery date.  Customers should inform NHDC staff in writing to include details of the shipment contents and the responsible party via the Equipment Intake and Inventory Increase Record on the  Forms Inventory page. 

Customers who wish to have equipment delivered directly to the NHDC need to be aware that the facility does not have a loading dock. Consequently large format equipment may first need to be delivered to Central Stores Receiving, who can then transfer the equipment to the NHDC. NHDC staff can help facilitate this process. Smaller format systems may be delivered directly to NHDC for staging in our secured receiving area.

In the event of carrier delivered equipment, upon receipt of the equipment at NHDC, we will notify the responsible party, who is expected to verify the contents of the delivery and its condition.

Equipment to be delivered to the facility must be rack mountable and conform to standards published in the NHDC Service Description.

Equipment Installation

NHDC Staff can assist with rack mounting, but we do not configure customer equipment for you. NHDC Staff will assign rack space, power outlets and coordinate network allocations on your behalf. Please coordinate with NHDC staff ahead of time if you need assistance racking your equipment at NHDC.  

Equipment Removal (Outake)

All Customer equipment to removed from the NHDC must be precoordinated with NHDC staff before removal from the Center at least 5 working days ahead of the earliest possible removal date.  Customers should inform NHDC staff in writing to include details of the equipment to be removed and the responsible party via the NHDC Equipment Outake and Inventory Reduction Record on the  Forms Inventory page.