PeopleSoft/Kronos Support Analyst

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Under the direction of the Functional Services Supervisor, the PeopleSoft/Kronos Support Analyst serves as a campus customer support contact for UCPath including Kronos, PeopleSoft, and other related UCPath applications and business processes. 
 
The Support Analyst provides technical assistance for incoming queries and issues related to UCPath, and both technical and functional assistance for incoming queries and issues related to Kronos. The Support Analyst reviews, analyzes, and evaluates business processes, user needs, and technology opportunities and limitations, in order to provide solutions or engage the appropriate service provider.